Who We Help
Public Sector
Critical communication with complete clarity.
500+
Languages
10,000+
Bookings
98%
Satisfaction
Supporting public services.
Grangefield is a trusted partner to public services across Europe — from local authorities to police forces and central government. We bridge language barriers between organisations and the communities they serve, ensuring every person gets access to critical services.
Our Approach
Partnership support.
Dedicated onboarding
We work closely with your team to understand your needs, integrate with your systems, and establish protocols.
Customer Care
Real customer care who know your organisation, anticipate your needs, and deliver consistent service.
Service-level reporting
Transparent SLAs, MI dashboards, usage reports, and quality metrics tailored to your requirements.
Compliance support
Full background checks, confidentiality agreements, data protection compliance, and audit trails for every booking.
Technology
Technology-led platform.
Secure cloud-based platform
General Data Protection Regulation (GDPR), encrypted, with role-based access control for your team.
Real-time booking
Instant availability checks, one-click booking, and live status updates for every assignment.
MI dashboards
Real-time insights into interpreter utilisation, language demand, cost tracking, and performance metrics.
Full audit trails
Complete audit logs for compliance, invoicing data, and booking history accessible 24/7.
Easy integration
API access for your existing systems. EDI integration options available.